We’re Here to Help
Get in touch with us for questions, support, or guidance anytime.
At First Northern Bank, we’re here to make banking easy and accessible. Whether you have questions about your accounts, need assistance with a product or service, or just want to connect with a local team member, we’re ready to help. Contact us by phone, secure messaging, or through our convenient online chat—and know that real people who live and work in your community are on the other end, ready to provide support and guidance.
Call Our Customer Support Team
Our knowledgeable Customer Support Specialists are available to help you during the following business hours:
- Monday – Thursday:
9:00 AM – 5:00 PM - Friday: 9:00 AM – 6:00 PM
Call us at (877) 362-6000 or (707) 678-7742 during these hours
and we’ll be happy to assist you.
Please visit our Branches & ATMs page for a listing of branches and departments.
Report Fraud or a Lost/Stolen Debit Card
If you suspect fraudulent activity or have lost your debit card, contact us immediately:
- During Business Hours: Call (800) 472-3272
- After Hours & Weekends: Call (877) 362-6000, then press “0”
Your security is our top priority.
Chat with Us
We’re excited to offer our new Chat feature, available right on our website!
- Full-Service Chat: Available Monday – Thursday 9:00 AM – 5:00 PM,
Friday 9:00 AM – 6:00 PM - Limited Services: Available after hours and on weekends
Whether you’re at home or on the go, we’re just a chat away.
Send a Secure Message
For account-specific questions or service requests, you can send us a secure message anytime through Online Banking or our mobile app.
Your message will be directed to the appropriate team for a prompt and secure response during business hours.
More Ways to Bank with Us
Try TeleBank – 24/7 Telephone Banking
Our TeleBank service allows you to perform basic account services over the phone anytime, including:
- Checking balances
- Transferring funds
- Reviewing recent transactions
Just call (800) 818-24HR and follow the voice prompts.